Stay Connected to Your Pet's Health
The Vello App is your all-in-one companion for managing your pet's wellness journey. From messaging our clinic directly to accessing vital records to scheduling appointments, we make it easier than ever to stay connected with the care your pet deserves.
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Powerful Features for Your Pet's Care
The IDEXX Vello app puts our clinic and your pet's health records right in your pocket. Stay connected, informed, and organized with ease.
Direct Messaging
Chat directly with our friendly staff for quick advice, follow-up questions, and non-emergency clinic inquiries.
Pet Health Records
Access your pet's vaccination history, weight logs, and medical reminders anytime, anywhere.
Appointment Reminders
Never miss a check-up! Receive push notifications and reminders for upcoming appointments and wellness exams.
Easy Refills
Request prescription refills directly through the app, saving you time and ensuring your pet's treatment is uninterrupted.
How to Get Started
1
Download the App
Search for 'IDEXX Vello' in the App Store or Google Play Store to find our official clinic communication tool.
2
Register Your Account
Use the phone number on file with Heartland Veterinary Clinic to create your account and securely sync your pet’s records.
3
Start Managing Care
You're all set! Start messaging our team, requesting refills, and viewing your pet's health milestones right from your phone.